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Setting Up QR Code Check-in

Complete guide to QR code generation and check-in station

8 min readLast updated: January 2025Essential Feature

Watch: Complete QR Code Check-in Tutorial

QR Code Check-in System Tutorial

Video embed placeholder - Add comprehensive tutorial here

Should cover: QR generation, distribution, and all check-in methods

Recommended duration: 5-7 minutes

Setting Up QR Codes

1

Navigate to Your Event

Access your event from the dashboard

  • Go to Events in your dashboard
  • Find and click on your event
  • Navigate to the "Guests" tab
  • You'll see the complete guest list with QR code options
2

Generate QR Codes

Create unique QR codes for each guest

  • QR codes are automatically generated when guests are added
  • Each QR code contains encrypted guest information
  • Codes are unique and secure - cannot be duplicated
  • Click on any guest to view their individual QR code
  • QR codes remain valid until the event ends
3

Download QR Codes

Export QR codes for distribution

  • Click "Export" button in the Guests section
  • Select "Export with QR Codes" option
  • Choose format: PDF (for printing) or PNG (for digital)
  • Bulk download all QR codes at once
  • Each download includes guest name and QR code
4

Distribute to Guests

Send QR codes to your attendees

  • Email: Send QR codes directly through FreePas email system
  • Download & Print: Print physical tickets with QR codes
  • SMS: Send QR codes via text message (if enabled)
  • Guest Portal: Guests can access QR codes in their RSVP confirmation
  • Mobile Wallet: Guests can add tickets to Apple/Google Wallet

QR Code Distribution Methods

Email Delivery

Automatically send QR codes with invitation emails

Mobile Tickets

Guests save tickets to Apple/Google Wallet

Print Tickets

Download PDF for physical ticket printing

Guest Portal

Guests access QR codes via RSVP confirmation page

Troubleshooting Common Issues

QR Scanner Not Working

  • Check camera permissions in browser settings
  • Ensure good lighting on QR code
  • Clean camera lens
  • Try switching cameras (front/back)
  • Refresh the page and try again

Duplicate Check-in Attempts

  • System automatically prevents duplicate check-ins
  • Check if guest has multiple registrations
  • Verify the correct event is selected
  • Use "Force Check-in" for special cases

Guest Not Found

  • Try searching by email instead of name
  • Check for typos or alternate spellings
  • Verify guest is registered for this event
  • Use walk-in registration if needed

Best Practices for Smooth Check-ins

Before the Event

  • Send QR codes 24-48 hours before event
  • Test check-in station on actual devices
  • Train staff on all check-in methods
  • Have backup: printed guest list

During the Event

  • Use multiple check-in stations for large events
  • Keep devices charged or plugged in
  • Have good lighting at check-in area
  • Monitor real-time statistics

Quick Reference: Check-in Speeds

2-3 sec

QR Code Scan

Fastest method, ideal for high volume

5-10 sec

Manual Search

Good for lost QR codes or special cases

15-30 sec

Walk-in Registration

For unregistered guests

Ready to Set Up Check-in?

Start by generating QR codes for your next event and experience seamless check-ins.

Download Templates

Get QR code templates and check-in station signage

View Demo

See a live demonstration of the check-in process

Security Guide

Learn about QR code security and fraud prevention